0931 939 453

Case Study: Data Entry For A Big BPO Company

1. About customer:

Company Name: XXX BPO International
Specialization: Data entry, E-commerce, web development, mobile apps, multimedia and so on.

2. Project demand regarding data entry outsourcing service:

– Project Name: Invoice Data Entry
– Numbers: 10,000 invoices/ day – deliver completed data within 36 hours since receiving data via software system. Proceed 365 days/year.
– BPO.MP’s responsibilities:
Deploy the outsourcing service, process data from image format to text format
Daily enter invoice data, process data, categorize invoices’ information under the types of products.
Compare to original data sent by the customer in order to identify errors, disparities as well as provide appropriate solutions.

3. BPO.MP’s solution:

– When the customer provides original image data, BPO.MP takes its responsibility to process the data into text format
– Once the customer provides CSV format data, invoice IDs and total invoice amount → BPO.MP is responsible for:
+ Making comparison between the processed data with the original ones to detect any discrepancies in the invoices (if any) and reproduce the accurate information.
+ Collect customer’s requirements: project demands, input/ output data, values supposed to be compared, noticeable points regarding several kinds of special invoices noted by our customer.
– BPO.MP’s IT Centre build up a data entry software which integrates an Automatic Verification function, high processing productivity and properly match the given contents of the project requirements with the accuracy rate up to 99,98%.
– Data Entry Department of BPO.MP’s BPO Centre makes a trial operation on the software program with different data forms provided by the customer.
• Deploy 1st, 2nd trial and so on to testify the correctness and accuracy of the program.
• Check and take over with the IT Centre if the program meets the requirements → Officially deploy the project.

Data entry procedure of the project

4. Outcomes:

Well and closely collaborate with the customer in receiving data, deploying the project, setting up an applicable working schedule 24/7 and guarantee the consistency as well as the stability of internet connection.
Proactively collaborate in case of unexpected circumstances pertaining to new invoice issues which are highly in need of our customer’ assistance.
Guarantee on the project quality and progress.
Timely deliver with full of procedures, acceptance testing and payment.

5. About BPO.MP:

BPO.MP is a leading company in Vietnam specializing in Contact Center & BPO services and solutions.
Over 2,000 employees working 24/7 in 3 branches in Hanoi, Da Nang, Ho Chi Minh cities; in particular BPO.MP also has a branch in Tokyo, Japan optimally support customers, understand market, provide outstanding BPO solutions to domestic as well as international partners.

BPO staff (with proficient English and Japanese language competence) has been well-trained and transferred cutting-edge technologies by our Japanese expertises. They have also been experiencing various large-scale data entry projects for demanding customers from Japan, UK and India.
BPO services from BPO.MP are highly beneficial for enterprises to save them a great amount of time and effort, especially substantially reduce the operation and management cost, increase customer satisfaction.
BPO.MP strictly deploy BPO projects in compliance with ISO 9001:2008 quality management standards and the Information Security Management System ISO/IEC 27001:2013.

MPBPO.COM.VN

With a team of professional, skillful and experienced staff, BPO.MP Co., Ltd is proud to be a reputable data entry company and strive to become the best data entry company to provide top quality online data entry services with competitive prices, satisfying all customer needs.

BPO- Business Process Outsourcing is very essential for every business.

> Document Digitization Services

Online Data Entry Services

The Best Data Entry Services

Services BPO.MP provides:

  • Document Digitization Services
  • Data Entry Services
  • Financial – Accounting services
  • Image Processing Services
  • Content Writing Services
  • Translation & Interpretation Services
  • Human Resources Services

For further information, please contact the Hotline: 0931 939 453 or email to: Info@mpbpo.com.vn